The clinician always decides.
Aida drafts and suggests; it does not make diagnoses. Every note, every code and every letter is reviewed and approved by the clinician before it is sent.
Trust, in practice.
Where your patients' data lives, how it travels, and what Aida never does. Everything a doctor or a data protection officer needs to know before getting started.
Our guarantees
Six commitments, no asterisks.
Hosted in Switzerland
Data is stored and processed exclusively in Switzerland, with an ISO 27001-certified hosting partner.
Encrypted at rest and in transit
Data is encrypted on our servers and while it travels between our servers and your practice.
100% local AI
Our AI models run on our own servers in Switzerland. No clinical data is sent to OpenAI, Google or Anthropic.
No audio recording
Speech is transcribed into text; no audio file is kept. Only the written transcript is used to prepare the note and reports.
No training without written consent
Your data is never used to train a model without your written consent.
FADP and GDPR compliant
We process data in accordance with the Swiss Federal Act on Data Protection and the European GDPR. Our data processing agreements are ready to sign.
The journey of a consultation
From your practice to the patient record, with no detours.
- 1
In your practice
Aida transcribes the consultation into text. No audio file is kept.
- 2
On our servers in Switzerland
Our models prepare the note, the codes and the letters. Nothing goes to a third-party AI.
- 3
Your approval
You review, correct and approve. Nothing is sent without your consent.
- 4
In your software
The approved note is added to the patient record in your practice software.
A note on Aida Desk
Messages that Aida Desk exchanges with your patients via WhatsApp and SMS go through the providers of those services, as with any messaging app. Our Swiss hosting guarantees apply to the clinical data of Aida MD and Aida Dental.
Documents
Our contracts, to read before you sign.
The two documents that govern the use of Aida by a practice or a clinic. They come with every offer; here they are for your data protection officer or your lawyer.
- Download the PDF
SaaS General Terms
Access to the Services, service levels (99.5% availability, support, credits), data ownership, fees, liability, term and exit.
- Download the PDF
Data processing agreement (FADP)
The processing of patient data on the practice's behalf under Art. 9 FADP: instructions, professional secrecy, security, sub-processors, breaches, audit, return of data. With its three annexes.
Documents in French.
A question from your data protection officer?
Our data processing agreements are ready to sign. Write to us: we answer every question in writing.
Swiss Made
Let's talk about your practice.
An Aida engineer calls you back within one business day and sets everything up with you. Three months free, every feature included, no card required.