Patient contact, included in Professional.
Aida Desk is shared by Aida MD, Aida Dental and Aida Care. Your patients book online, by SMS and WhatsApp, fill in their intake and get their reminders. With the Calling AI module, Desk also answers the phone, in French, German, Italian and English.
From first message to waiting room.
Aida Desk handles patient contact for Aida MD, Aida Dental and Aida Care.
01The patient reaches out
On the channel they prefer.
- Online booking
- SMS and WhatsApp (official API)
- Phone, with the Calling AI module
- The core of Aida Desk
02Desk answers and books
Following your rules, in your calendar.
- Duration matched to each procedure
- Appointments booked, moved or cancelled
- Urgent requests routed to the right person
- Unified history across channels
03The patient arrives prepared
Fewer no-shows, less typing at the front desk.
- Automatic reminders
- Intake form completed online
- One patient contact layer for Med, Dental and Care
Patients book on the channel they prefer.
Online, WhatsApp, SMS or email: Aida Desk answers everywhere, with the same context and memory, and puts the appointment in your calendar.
Books, moves and cancels directly in your calendar.
Aida Desk connects to your existing calendar (your practice software or Google Calendar/Outlook) and applies your rules: procedure durations, emergency slots, breaks, holidays.
And when the phone rings, Desk picks up.
The Calling AI module answers your patients' calls with a natural voice, in French, German, Italian and English. It books, moves or cancels appointments, and routes urgent calls to the right person.
Works with the tools you already use.
Native connectors to Swiss practice software, with no configuration and no VPN.
Aida Desk in practice.
Does Aida Desk cost extra?
Aida Desk is included in every Professional plan of Aida MD, Aida Dental and Aida Care. The Calling AI module, which answers the phone, is an add-on: its price is on the Pricing page.
Does Desk connect to my calendar?
Yes. Desk syncs both ways with your practice software (Vitomed, for example) or with Google Calendar, Outlook and Apple Calendar.
Can I set my own booking rules?
Yes: procedure durations, emergency slots, breaks and holidays, per practitioner. Desk only offers slots that follow your rules.
Which languages does the Calling AI module speak?
French, German, Italian and English, with a natural voice. It books, moves or cancels appointments and routes urgent calls to the right person.
How do I turn on Aida Desk?
Desk is active with your Professional plan, including during the three free months. An Aida engineer sets it up with you: calendar, procedure durations, emergency slots.
Let's talk about your practice.
An Aida engineer calls you back within one business day and sets everything up with you. Three months free, every feature included, no card required.